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Training Materials: Resources for Trainers

Resources for Internet Trainers

Section editor
Saskia Harmsen, IICD
sharmsen@iicd.org

Introduction

Being an effective Internet and ICTs trainer requires more than just being familiar with the tools. Developing a good training programme takes careful planning and an understanding of the organization's and individual learner's needs and context. This section draws on the ItrainOnline partners' experience in training and materials development, and offers a collection of resources for trainers which focusses on Internet and ICTs training in NGOs and community organizations.

This section lists resources which may assist you to become a more effective trainer, or to develop a training strategy for your organization.

One ItrainOnline partner has developed extensive resources for trainers. Bellanet's ITrain series is a collection of Internet training materials for instructors and students. The materials offer an interactive approach, engaging students in the learning process and supporting instructors in the customization and planning of the courses.

Resources for Internet Trainers - Training in a development context

ICT4D - Information and Communication Technologies for Development

Developed by: Barbara Fillip, Knowledge for Development LLC
Type of resource: website, online modular course
Target audience: Trainers
Cost: Free access

This is the self-paced version of the "ICTs for Development" course CD-ROM. It is meant as a self-contained set of training materials to allow people to learn at their own pace, without the need to submit assignments and without communications with a facilitator or instructor. The goal of the course is to familiarize participants with key concepts and issues related to the potential and real impacts of information and communication technologies on the social, economic and political development of the less developed countries of Asia, Africa and Latin America. Modules include: 1. What is ICT4D? 2. What is the Digital Divide? 3. Addressing the Digital Divide 4. ICTs and Learning 5. ICTs for Better Health 6. ICTs and Agriculture 7. eCommerce 8. eGovernance 9. Telecenters 10. Knowledge Networking

http://www.knowledgefordevelopment.com/ICT4D03SP/i
ndex.htm


Editor's choice: resources @ participation

Developed by: FAO Rural Institutions and Participation Service (SDAR)
Type of resource: Web site
Target audience: Trainers
Cost: Free access

The Participation website aims to provide an interactive learning forum to share and exchange resources, knowledge and information on participation in development. The resources sub-page includes a useful database on participatory approaches, methods and tools that can help trainers and facilitators design their participatory processes. The Resources also include examples of successful application as well as lessons learned when using participatory approaches Tip: Enter 'train' into the Field Tools database and see all the useful resources and tips that the site contains.

http://www.fao.org/Participation/resources.html


Change Management Toolbook

Developed by: Change Facilitation
Type of resource: website
Target audience: Trainers
Cost: Free access

The Change Management Toolbook is a collection of more than 60 tools, methods and strategies which you can apply during different stages of personal, team and organizational development, in training, facilitation and consulting. It is divided in three principle sections: Self, Team and Larger System.

http://www.change-management-toolbook.com


Connecting Communities Training Programme

Developed by: Learning and Teaching Scotland
Type of resource: PDF Files
Target audience: Trainers
Cost: Free access

Connecting Communities was a training initiative of Learning and Teaching Scotland designed to enhance the use of ICT for community development in Scotland. While the initiative ended in 2003, they have published online their full collection of training materials including classroom exercises, covering aspects of ICT in the community. Topics include “Benefits of ICT”, “Development Planning”, “ICT Tools” and “Partnerships”. The modules are free for educational use.

http://www.ltscotland.org.uk/connectingcommunities
/index.asp


Development and the Internet

Developed by: The Berkman Online Lecture & Discussion (BOLD) Series, Harvard Law School
Type of resource: web site with on-line tutorials
Target audience: General, Trainers
Cost: Free access

Part of a series of on-line courses offered by the Berkman Centre for Internet & Society. Selected offerings are open to the public and do not require payment of a fee (participants only have to register to get a user name and password). The modules include: Architecture, Entrepreneurship, Learning Policy and Conclusions.

http://cyber.law.harvard.edu/online/


Gender and Photojournalism in Southern Africa - A Manual for Trainers

Developed by: Southern Africa Media Services Organisation (SAMSO) Gender Links (GL)
Type of resource: website with a review
Target audience: Women
Cost: Free access

“Picture our Lives”, a publication by Gender Links and SAMSO, provides penetrating insight into gender and photojournalism in Southern Africa. Developed by experts and practitioners in the field and targeted at trainers, the manual contains fifty handouts, a wealth of exercises and examples that will be an eye opener to those who make and take images, as well as those who daily consume them. An invaluable tool for photojournalists, media training institutions and gender trainers in Southern Africa and further a field.

http://www.genderlinks.org.za/item.php?i_id=57


How to make effective flash cards

Developed by: Achieve-IT!
Type of resource: Article
Target audience: Trainers
Cost: Free access

Flash cards are a low-tech learning aid that can be a great help to students who need to memorize a lot of facts. Each card has a question on the front and the answer on the reverse. Students can answer the questions on their own, or ask friends and family to quiz them until they have learned all the answers. In this article, "No-fail flashcard technique", trainer Brad Isaac lists his guidlines for making and using flash cards to get the topic you're learning down pat.

http://goalsuccess.typepad.com/goaltips/2006/07/th
e_nofail_flas.html


IctHub training knowledge base

Developed by: IctHub
Type of resource: Web page
Target audience: General, Trainers
Cost: Free access

Issues around ICT training for staff in your organisation – analysing training needs and selecting appropriate training

http://www.icthubknowledgebase.org.uk/training


Producing information materials through participatory writeshops

Developed by: Paul Mundy for IIRR
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Writeshops (intensive workshops to write information materials) are a useful way to document the knowledge of a group of experts. This technique is being used by ITO partners to design courses and develop materials for ICT training. The writeshop process described here was developed for the International Institute of Rural Reconstruction in the Philippines.

http://www.mamud.com/writeshop.htm


The Voice of the Learner

Developed by: Appreciative Inquiry Commons - Vega Associates
Type of resource: Trainer Toolkit (Word document)
Target audience: Trainers
Cost: Free access

Appreciative inquiry (AI) turns problem-solving on its head - it focuses on achievements rather than problems. The use of AI exercises as part of a training session opens up channels of communication, generally creates an open and relaxed atmosphere and engages the group. This toolkit provides help and resources for trainers to be able to run Appreciative Inquiry exercises as part of a training programme. These exercises will provide data and feedback that will contribute to the consultation process and allow the voice of the learner to be heard and taken into account.

http://connection.cwru.edu/ai/practice/toolsTraini
ngDetail.cfm?coid=2522


Using ICTs for Government Transparency

Developed by: Richard Heeks, IDPM, University of Manchester, UK
Type of resource: Web site
Target audience: Trainers
Cost: Free access

This site is aimed at a trainer who wishes to train a group of e-government practitioners from developing/transitional economies about e-transparency projects. The site would need to be modified somewhat for use in different situations; for example for use by an e-government practitioner as a self-study guide; or for use in training postgraduate students who lack public sector experience.

http://www.egov4dev.org/topic2train.htm


Resources for Internet Trainers - General

Computer Training Needs and Skills Assessments

Developed by: Cornell CIT
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Resources and templates that can be used for conducting ICT skills assessments (current skills levels) and Skills Needs Assessments (what is needed).

http://www.cit.cornell.edu/training/resources/asse
ss.html


Editor's choice: Training Works!

Developed by: JHPIEGO, Rick Sullivan
Type of resource: Free web-based course, downloadable guide(s)
Target audience: Trainers
Cost: Free access

This handbook will be useful to anyone who has a role in the management, design, delivery, or evaluation of group-based training (for healthcare professionals). JHPIEGO focuses on using training to develop capacities of healthcare professionals in developing countries, but many of the standards discussed in the handbook also apply to other types of training, such as on-the-job training, distance learning courses, and computer-assisted learning. The handbook summarizes the tasks that should be completed at each stage of training to ensure an effective training course. You may be a project manager, an instructional designer, a clinical trainer, an evaluation specialist, or a trainer who “does it all.” Or, you simply may be interested in knowing more about training to help you make program decisions or participate in stakeholder meetings.

http://www.reproline.jhu.edu/english/6read/6traini
ng/Tngworks/index.htm


Editor's choice: IRC Facilitation Toolkit

Developed by: IRC International Water and Sanitation Centre
Type of resource: Website with downloadable documents
Target audience: Trainers
Cost: Free access

The Facilitator's Notes collection is a series of fact sheets and how to's around facilitation: concepts, tools, methods, skills, special assignments and exercises etc. It provides practical information on the most common methods, skills and tools for the facilitation of group interventions (meetings, workshops, trainings, seminar, etc.) in a learning-by-doing process. Originally developed with the water and sanitation sector in mind, the large majority of these files can be used in any other context.

http://www.irc.nl/page/30476


Editor's choice: Source Camps Replication Materials

Developed by: Tactical Tech Collective (TTC)
Type of resource: wiki
Target audience: Trainers
Cost: Free access

An online online resource wiki for anyone interested in the organisation of free/open source software training workshops aligned with the Source Camp methodology that was developed by Tactical Technology Collective. It is a website where you can find information, templates, tips and secrets about organising Source Events. In the spirit of Free and Open Source Software and the general philosophy of the Source Camps the materials show how they were organised and share Tactical Tech's experiences in such a way that anyone who would like to organise their own Source Camp or other event inspired by Source Camps could do so using a set of materials.

http://replication.tacticaltech.org


A Guide for Trainers

Developed by: Fahamu
Type of resource: Distance Learning website
Target audience: Trainers
Cost: Free access

Distance Learning notes that have been drawn from handouts developed for Fahamu's Writing for change trainers' workshops. The notes don't constitute a complete manual on training, but are drawn from A Trainer's Guide for Participatory Learning and Action, by Pretty N, Guijt I, Scoones I and Thompson J, International Institute for Environment and Development, London, 1995.

http://www.fahamu.org/WFCEng/reshlp7.html


A Manual for Media Trainers : A Learner Centred Approach

Developed by: Duncan H. Brown and Drew O.McDaniel
Type of resource: PDF manual
Target audience: Trainers
Cost: Free access

This manual is divided into several sections, each dealing with specific topic. These include: What is training? Training Needs Assessment, Motivating Adult Learners, Training Techniques, Evaluation, Supporting Newly Trained Staff, Additional Resources

http://www.unesco.org/webworld/publications/media_
trainers/manual.pdf


Active Training & Teaching - 25 Proven Activities to Make Learning Active

Developed by: Business Training Works / Kate Zabrieski
Type of resource: Word Document
Target audience: Trainers
Cost: Free access

The average adult can sit and just listen for about ten minutes. After that, any lecture tends to lose its punch. What’s an instructor to do? Talk faster? Simply hit the highlights? No, of course not. By building active learning techniques into the structure of the class, any instructor can improve his or her class. The Word document provides 25 ways to engage participants in a lecture-based program or lecture module in a training seminar.

http://www.businesstrainingworks.com/Onsite%20Trai
ning%20Web/Free%20Articles/PDFs/Active%20Training%
20and%20Teaching.pdf


Analyse yourself as facilitator: disempower yourself

Developed by: IDS
Type of resource: website
Target audience: Trainers
Cost: Free access

A useful resource page in the FAO Particpation database intended to help trainers and facilitators reflect on how to 'facilitate others in the sense of handing over the stick, disempowering yourself as a facilitator, leading by withdrawing'.

http://www.fao.org/Participation/ft_more.jsp?ID=92
0


Basic Facilitation Primer

Developed by: International Association of Facilitators
Type of resource: Downloable PDF (450K pdf)
Target audience: Trainers
Cost: Free access

A PDF primer on Basic Facilitation Skills that will help trainers getting started on making meetings, training and workshops even more effective.

http://www.iaf-world.org/files/public/FacilitatorM
nl.pdf


CamStudio

Developed by: CamStudio
Type of resource: Software
Target audience: General, Trainers
Cost: Free access

"CamStudio is able to record all screen and audio activity on your computer" - useful for creating software tutorials and for offline demonstrations of tools.

http://www.camstudio.org/


Competency checklists

Developed by: Link to Learn
Type of resource: PDF files
Target audience: General
Cost: Free access

These lists of goals and skills relating to areas such as web site creation, presentation design and MS PowerPoint are a useful resource for trainers who need to develop pre- or post-training assessment tools, as well as for overall curriculum development.

http://pd.l2l.org/lrn_competency.html


Designing Instruction for Web-Based Distance Learning

Developed by: Distance Learning Resource Network
Type of resource: Web site
Target audience: Trainers
Cost: Free access

This guide will help trainers in the design of a course or materials for the Web or convert an existing course into an online course.

http://www.westedrtec.org/course/


Gender and Training: Mainstreaming gender equality and the planning, realisation, and evaluation of training programmes

Developed by: Swiss Agency for Development and Cooperation
Type of resource: PDF file
Target audience: Trainers
Cost: Free access

Based on the concept of "didactics that promote gender equality", manual prepared by the Swiss Agency for Development and Cooperation for its staff and consultants, the manual defines key terms and practical tips for being gender aware in the workplace. It encourages trainers to examine content, work forms and methods, their own gender knowledge, language and communication.

http://www.siyanda.org/docs/sdc_toolkitenglish.pdf


Information and Communication Technology Training of Trainers

Developed by: Peace Corps
Type of resource: PDF file (153 p.)
Target audience: Trainers
Cost: Free access

This Facilitator Guide and Reference Manual is intended for use in train-the-trainer programmes. The aimes of the ICT TOT are to prepare graduates of the course to conduct effective computer technology and Internet training so as to help others better accomplish their development objectives; understand and apply participatory training methods that are effective in experiential learning situations; and learn how to tailor a training program to the needs of the audience. The materials have been field tested in a number of developing countries.

http://www.peacecorps.gov/library/pdf/T0122_icttot
fg.pdf


Knowledge Sharing Toolkit

Developed by: Bellanet, Mark Faul, Kemly Camacho
Type of resource: Word Document
Target audience: Trainers
Cost: Free access

This (draft) kit contains tools that are designed to make it easier to benefit from the collective experience, knowledge and expertise of your peers, co-workers and partners. The knowledge sharing techniques described in this toolkit are a selection of KS tools that are simple, quick, and proven to be effective methods for providing and promoting open, transparent discussion on topics, issues, activities and projects, and can be effectively used as training/facilitation techniques for workshops.

Download


Multimedia Development Tools

Developed by: Georgia Institute of Technology
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

The site provides links to a number of useful tools that will help trainers and course designers to plan and implement multimedia-based training. The process (and tools suggested) follows the stages of analysis, design, management, production and evaluation.

http://mime1.marc.gatech.edu/MM_Tools/


PowerPoint Multimedia

Developed by: Simon James
Type of resource: Web site
Target audience: Trainers
Cost: Free access

These guides and examples from University of Tasmania show how MS PowerPoint can be used to create self-instructional multimedia learning resources without expensive multimedia software or specialized technical knowledge. MS PowerPoint can include lots of rich content (video, audio, photos, and some animation), and allows hyper linking between slide all that is needed to make useful multimedia resources.

http://www.agsci.utas.edu.au/ppmultimedia/


PRO::ICT - Promoting ICT to female students

Developed by: Leonardo da Vinci Programme, EU
Type of resource: web based searchable database
Target audience: Trainers, Women
Cost: Free access

A European collection of gender-sensitive training material which includes approximately 50 descriptions of sensitivity material, workshop designs (including e-learning courses), information material about the ICT market and occupations, handbook and guidelines for organisational interventions and case studies of successful gender-sensitive training activities.

http://www.pro-ict.org/


Running Effective Online Trainings - tips for creating a successful training program

Developed by: NPower / TechSoup
Type of resource: article on a website
Target audience: Trainers
Cost: Free access

An article in TechSoup's Learning Centre on preparinga and conducting online trainings. Provides advice on chosing learning platforms, costs associated with several of them, and many tips on setting up and running the actual training. Article is written with doing technology training online in mind.

http://www.techsoup.org/learningcenter/training/pa
ge4893.cfm


Teaching Tips Index

Developed by: Honolulu Community College
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Developed as a part of the college's support to faculty the page provides a number of useful links on a wide range of issues that teachers/trainers must account for. These include: assessment techniques, course design, how people learn, motivating students and preparing a lesson plan.

http://www.hcc.hawaii.edu/intranet/committees/FacD
evCom/guidebk/teachtip/teachtip.htm


Technology Tutorials

Developed by: Nortel Networks Kidz Online
Type of resource: web site
Target audience: General, Trainers
Cost: Free access

Twelve Units of technology tutorials from simple internet searching to 2D and 3D animation are offered in this complete teachers resource. Teachers can benefit from ready-made lessons plan which can be easily inserted in their own plans, and accompanied by multimedia resources.

http://www.nnkol.org


Time to Get Online

Developed by: Kabissa
Type of resource: website with downloadable PDF or ZIP (150 pages)
Target audience: General, Trainers
Cost: Free access

Kabissa's Time to Get Online learning materials are designed to be both a self-learning curriculum and to be distributed during hands-on internet training workshops with African Civil Society organisations. The 150-page curriculum is appropriate for both persons new to the Internet and Web experts. It includes snapshots of useful Web sites, lists of practical resources that can be found on the Web, tricks and tips on using the Internet, and case studies on how other organizations are using the Internet to further their mission. The materials cover: Connecting to the power of the internet; Accessing information and opportunities; Interacting with like-minded organisations; Establishing your web presence; Advocating for your community; Integrating the internet into your organisation;

http://www.kabissa.org/learning_materials.html


Train The Trainer for Technology Support Professionals

Developed by: Cornell University, Technology Training Services
Type of resource: Web-based course
Target audience: Trainers
Cost: Free access

A web-based course aiming to assist the technical support provider in developing the skills necessary to deliver effective technical training to an adult audience. The course provides the learner with working knowledge of common training delivery methods, understanding of the basic principles of learning, an understanding of basic teaching skills and presentation skills, and a working knowledge of effective classroom and anxiety management techniques. Useful for trainers to enhance their own skills, as well as reference materials for use in training others.

http://www.cit.cornell.edu/training/materials/facs
taff/ttt4tsp/ttt4tsp.html


Wikibooks: Computer software bookshelf

Developed by: Wikibooks, the open-content textbooks collection
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Wikibooks have made available a number of free, open content textbooks and guides for teaching computer software subjects. Many of the books are still works-in-progress, but others are nearly complete. These are: Gmail, LaTeX, phpMyVisites, Learning the vi editor, Knoppix, Linux For Newbies, Basic Computing Using Windows, and Computers for Beginners. Because there are almost no copyright restrictions and each chapter can be downloaded separately, these materials are useful for trainers who intend to customise them for a specific group of students (for example by adding screen captures and exercises geared to the students' specific work setting).

http://en.wikibooks.org/wiki/Wikibooks:Computer_so
ftware_bookshelf


Wink

Developed by: DebugMode
Type of resource: Software
Target audience: General
Cost: Free access

Wink is a widely-used free screencasting tool which offers a variety of output formats, including Flash.

http://www.debugmode.com/wink/


Zhaba Facilitators Materials

Developed by: Zhaba Facilitators Collective
Type of resource: Website
Target audience: Trainers
Cost: Free access

ZHABA is a network of facilitators that work with environmental, civil society and development organisations to help them make change happen and increase the effectiveness of their work. This section of their website makes literature resources on facilitation and organisation, as well as worksheets and tools useful for facilitating workshops and training events, available for free.

http://www.zhaba.cz/index.php?id=20


Gender Training Wiki

Developed by: INSTRAW
Type of resource: wiki
Target audience: General, Trainers, Women
Cost: Free access

INSTRAW has launched a wiki for compiling events, institutions and materials regarding gender training. Available in Spanish and English, and increasingly, French, the wiki is full of links to handbooks, indicators, and tips on gender training with a wide range of content areas including poverty, leadership, environment, and violence against women. Of particular interest for ItrainOnline users are the handbooks regarding ICTs and gender and media, although
trainers will find the site very useful overall.

http://www.un-instraw.org/wiki/training/index.php/
Main_Page


Audio Online - Technical tips and tricks

Minidisc Guide Guidelines & Recommendations

Developed by: Transom.org
Type of resource: website
Target audience: General, Trainers
Cost: Free access

Guidelines and Recommendations on whether & how to use MiniDiscs for recording and interviewing

http://www.transom.org/tools/recording_interviewin
g/200306.minidisc.html


Audio Online - General

Digital Audio Production

Developed by: OneWorld
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

This workshop kit for trainers includes introductions to digital editing, encoding, Cool Edit and Sound Forge. Part of the Multimedia Training Kit.

http://www.itrainonline.org/itrainonline/mmtk/audi
o.shtml


Community Radio - Content development

BBC News Styleguide

Developed by: BBC Training & Development
Type of resource: website
Target audience: General, Trainers
Cost: Free access

Avoid clichés and improve your journalism with this PDF version of the BBC News Styleguide. The Guide gives practical suggestions on many aspects of journalism style, including abbreviations, clichés, reported speech - and how to avoid irritating your editor.

http://www.bbctraining.com/pdfs/newsstyleguide.pdf


Interviewing for Radio

Developed by: BBC Training & development
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

A guide to preparing for interviews for radio, including live studio interviews and vox pops.

http://www.bbctraining.com/onlineCourse.asp?tID=25
55&cat=2772


MMTK Radio Browsing Unit

Developed by: OneWorld
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

Using the "radio browsing" approach, community radio stations give their listeners access to a wealth of information from the Internet. This workshop kit offers materials which trainers can use as the basis of face-to-face workshops. The handout will be of value to anyone wanting to learn about radio browsing.

http://www.itrainonline.org/itrainonline/mmtk/radi
obrowsing.shtml


Producing Content for Radio

Developed by: MMTK
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

Developed by AMARC and aimed at trainers in community radio, this workshop kit covers topics including interviewing, presenting and editing. Part of the Multimedia Training Kit.

http://www.itrainonline.org/itrainonline/mmtk/radi
ocontent.shtml


Community Radio - Technical tips and tricks

Microphones and sound for radio

Developed by: BBC Training & Development
Type of resource: web site
Target audience: General, Trainers
Cost: Free access

Learn about microphones, sound levels and ways to get the best recordings.

http://www.bbctraining.co.uk/onlineCourse.asp?tID=
2508&cat=2772


Minidisc for Radio

Developed by: BBC Training & Development
Type of resource: web site
Target audience: General, Trainers
Cost: Free access

A course for radio programme makers in using the minidisc recorder for interviews, vox pops etc, featuring an interactive 5-minute guide to using the Sony MZ-R55 mindisc model.

http://www.bbctraining.co.uk/onlineCourse.asp?tID=
5514&cat=2772


Online Communities and Collaboration - Blogging

Learning 2.0: 23 things

Developed by: Learning 2.0
Type of resource: Tutorial
Target audience: General, Trainers
Cost: Free access

A discovery learning program designed to explore new technologies. You will find 23 Things small exercises that you can do on the web to explore and expand your knowledge of the Internet and Web 2.0.

http://plcmcl2-things.blogspot.com


Computer Basics - General

ICT Troubleshooting for Librarians and Information Personnel

Developed by: INASP
Type of resource: Zipped MS Word/PowerPoint files.
Target audience: General, Trainers
Cost: Free access

Materials for running a workshop on topics including basic troubleshooting, common hardware and software problems, peripheral-related problems and management and maintenance. The materials are free to use, but registration is required.

http://www.inasp.info/training/ict-troubleshooting
/


MMTK Using Older and Refurbished Computers Unit

Developed by: APC & Bridges.org
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

This workshop kit offers materials which trainers can use as the basis of face-to-face workshop. The handout will be of value to anyone wanting to learn about using older and refurbished computers.

http://www.itrainonline.org/itrainonline/mmtk/refu
rbished.shtml


Writing CDs with Nero Burning ROM

Developed by: MMTK
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

This workshop kit for trainers covers basic CD writing skills using Nero Burning ROM software. Part of the Multimedia Training Kit.

http://www.itrainonline.org/itrainonline/mmtk/nero
.shtml


Computer Basics - Office productivity software

GetOpenOffice.org

Developed by: Solveig Haugland
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Users' guides, training materials, templates, and information about OpenOffice.org. Some resources are free, and some can be purchased from GetOpenOffice.org.

http://www.getopenoffice.org/


Office Productivity - Open Source

MMTK OpenOffice.org training materials

Developed by: APC
Type of resource: PDF files and OpenOffice.org files
Target audience: General, Trainers
Cost: Free access

This workshop kit offers materials which trainers can use as the basis of face-to-face workshops. Topics covered include OpenOffice.org Writer and OpenOffice.org Impress.

http://www.itrainonline.org/itrainonline/mmtk/open
source.shtml


Computer Networking - Introduction to networking

CTC Apprenticeship Toolkit Trainer's Manual

Developed by: TechSoup/Compumentor
Type of resource: PDF file
Target audience: General, Trainers
Cost: Free access

The Toolkit is designed for Community Technology Centres interested in teaching their students desktop support and basic systems administration tasks required for managing a lab. It does not include all that needs to be known about all of the tasks related to systems administration, but provides a solid foundation of best practices in this area.

http://www.techsoup.org/products/downloads/apprent
ice_tm_091802.pdf


Computer Networking - General

Bandwidth optimisation training resources

Developed by: INASP
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Briefing packs, workshop materials and information resources on bandwidth optimisation.

http://www.inasp.info/training/bandwidth/briefing.
html


Databases - Introduction

Introduction to Databases and MS Access

Developed by: APC
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

This workshop kit for trainers includes an introduction to databases and MS Access. Part of the Multimedia Training Kit.

http://www.itrainonline.org/itrainonline/mmtk/data
bases.shtml


Finding Information on the Internet - Search engine basics

Editor's choice: University of California (Berkeley) Searching Resources

Developed by: University of California (Berkeley)
Type of resource: Web articles, presentations and handouts
Target audience: General, Trainers
Cost: Free access

The University of California at Berkeley offers an excellent online tutorial on "finding information on the Internet", covering basic through advanced search techniques. Included are an overview of the features of major search engines, detailed instructions for using seven of the most commonly used search engines, PowerPoint slides for presentation purposes, and search engine exercises. This is probably the most useful search engine training site, and includes information on browsers and "getting connected", and a glossary of Netscape and Internet jargon. 

http://www.lib.berkeley.edu/TeachingLib/Guides/Int
ernet/FindInfo.html


ICT for Library and Information Professionals: A Training Package for Developing Countries - Module 5

Developed by: Lourdes T. David
Type of resource: Website with downloadable resources
Target audience: General, Trainers
Cost: Free access

The package available on this website is intended to provide the knowledge and skills required to deal with the application of ICT to library and information services. It is meant for library and information personnel who may become trainers in the area.
By the end of Module 5, learners should Module 5 is designed to enable participants to acquire knowledge and skills that will help them train other information professionals to use the Internet.

By the end of the course, students should be able to:
1. Identify Internet tools and resources
2. Utilize Internet search tools and services
3. Evaluate Internet tools and resources
4. Cite properly the information found on the Internet
5. Address the trends and issues concerning the Internet
6. Use the Internet as an information resource

http://www.unesco.org/webworld/publications/ictlip
5/index.htm


ITrain Effective Internet Searching

Developed by: Bellanet
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

This training module is designed to teach advanced Internet searching skills to participants. The materials explain how search engines work, how to choose among search engines, advanced search engine techniques, and how to go beyond search engines in finding information on the Internet.

http://www.bellanet.org/itrain/materials.cfm


Searching the Internet

Developed by: MMTK
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

This workshop kit for trainers covers the basic processes of finding information on the internet. Part of the Multimedia Training Kit.

http://www.itrainonline.org/itrainonline/mmtk/sear
ching.shtml


Finding Information on the Internet - General

Finding Internet Resources on Preventing Violence Against Women

Developed by: APC WNSP
Type of resource: Zipped MS Word files
Target audience: General, Trainers, Women
Cost: Free access

This workshop kit for trainers forms the basis of a training sessions on navigating online and offline information sources of resources on VAW. Part of the Multimedia Training Kit.

http://www.itrainonline.org/itrainonline/mmtk/VAW%
202.zip


Introduction to Using the Internet for Librarians

Developed by: INASP
Type of resource: Handouts, exercises and presentations
Target audience: Trainers
Cost: Free access

Course materials (presentations, handouts and exercises) are available to download as zip or stuffed archives containing Microsoft Word and PowerPoint files. Areas covered are (day 1) introducing the Internet, browsing and searching; (day 2) searching (continued), information gateways and the importance of quality; (day 3) quality issues and web page design; (day 4) web page evaluation, software, copyright, e-mail, costing; (day 5) developing an Internet-related training programme. Registration is required.

http://www.inasp.info/training/internet/


Internet and E-mail Basics - Introduction to the Internet

Editor's choice: RDN Virtual Training Suite

Developed by: University of Bristol ILRT
Type of resource: Online tutorials
Target audience: General, Trainers
Cost: Free access

Conceived and built by staff at the Institute for Learning and Research Technology at the University of Bristol and part of The Resource Discovery Network (RDN), Virtual Training Suite is an initiative designed to teach information skills to students, lecturers and researchers in higher and further education-and help them to become e-literate! Although primarily designed for higher education in the UK, it is also freely available for anyone else to use. It comprises a set of "teach yourself" tutorials delivered over the Web, each of which offers Internet skills training in a particular subject area grouped under six main headings: engineering and mathematics, health and life sciences, the physical sciences, reference, the humanities, and the social sciences, business and law. 39 subject areas are covered at this time, with each tutorial created by a subject specialist drawn from universities and professional organizations across the UK. The tutorials take around an hour to complete, and includes quizzes and interactive exercises to lighten the learning experience. Each tutorial is structured under four sections: (i) Tour key Internet sites, (ii) Discover tools and techniques to improve your Internet searching, (iii) Review the critical thinking required when using the Internet, (iv) and Reflect on how to use the Internet for studying, teaching or research. The Virtual Training Suite is also an excellent resource for librarians who need tools to support their user-education programmes.

Of particular interest will be "The Internet for Development" at http://www.vts.rdn.ac.uk/tutorial/development/ written by Tracy Zussman-Kay of ELDIS at the Institute of Development Studies at the University of Sussex.

http://www.vts.rdn.ac.uk/


ITrain Overview of the Internet

Developed by: Bellanet
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

The instructor and student manuals give a very general introduction to the Internet and its use. This course deals with Internet myths and realities; the physical Internet; Internet services; components of the Internet; and uses of the Internet. The introduction also includes demonstrations of the Web, email, and mailing lists. This course is developed for a half-day training but can easily be adapted to a one day course or be integrated with other course components.

http://www.bellanet.org/itrain/materials.cfm


Learning Internet Basics: Some Useful Guides and Tutorials

Developed by: Austin Free-Net
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Provides links to several on-line tutorials related to PCs and the Internet. Some curricula resources also avaliable in Spanish.

http://www.austinfree.net/curricula/


Internet and E-mail Basics - E-mail

Email Effectiveness Training

Developed by: Kaitlin Duck Sherwood
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Exercise and overheads for a training course on managing e-mail. Some very useful advice concerning managing email overload. A well written set of resources - excellent for trainers as is, although some of the spam-related material is out of date.

http://www.overcomeemailoverload.com/training/


ITrain E-Mail Related Resources

Developed by: Bellanet
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

Modules on e-mail with Eudora 4.3, Eudora Light 3, Outlook Express 5, Pegasus Mail 2.5, Pegasus Mail 3.12

http://www.bellanet.org/itrain/materials.cfm


Internet and E-mail Basics - Mailing lists, newsgroups, and other discussion forums

ITrain List Facilitation Module

Developed by: Bellanet
Type of resource: Workshop module in PDF and zipped MS formats
Target audience: Trainers
Cost: Free access

This module is designed to help participants become better list facilitators. It does this through an exploration of the nature of face-to-face communication vs. online communication. It teaches practical facilitation skills and includes practical checklists for the list facilitator. It is a highly interactive course with a number of exercises and games designed to draw out facilitation experiences and skill in the participants.

http://www.bellanet.org/itrain/materials.cfm


Internet and E-mail Basics - Web browsers

ITrain Resources on Navigating the Web

Developed by: Bellanet
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

Modules on navigating the web with Internet Explorer 5 and Netscape Navigator 3 and 4.

http://www.bellanet.org/itrain/materials.cfm


Internet and E-mail Basics - General

Using the Internet for Librarians

Developed by: INASP
Type of resource: Handouts, exercises and presentations
Target audience: Trainers
Cost: Free access

Course materials (presentations, handouts and exercises) are available to download as zip or stuffed archives containing Microsoft Word and PowerPoint files. Areas covered are (day 1) introducing the Internet, browsing and searching; (day 2) searching (continued), information gateways and the importance of quality; (day 3) quality issues and web page design; (day 4) web page evaluation, software, copyright, e-mail, costing; (day 5) developing an Internet-related training programme. Materials are available in English, Portuguese, Russian, French and Spanish.

http://www.inasp.info/training/internet/


Secure Computing and Online Communications - Privacy, anonymity, and encryption

Hushmail

Developed by: APC
Type of resource: Trainers' kit
Target audience: General, Trainers
Cost: Free access

MMTK introduction to the Hushmail secure web-based e-mail.

http://www.itrainonline.org/itrainonline/mmtk/secu
rity.shtml


Secure Computing and Online Communications - In the workplace

Information security planning

Developed by: APC
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

Developed by APC member Ungana-Afrika, this ItrainOnline MMTK unit aims to help NGOs plan for more secure use of information and communications technologies.

http://www.itrainonline.org/itrainonline/mmtk/secu
rity.shtml


Secure Computing and Online Communications - General

Access control

Developed by: APC
Type of resource: Trainers kit.
Target audience: General, Trainers
Cost: Free access

MMTK introduction to passwords and firewalls.

http://www.itrainonline.org/itrainonline/mmtk/secu
rity.shtml


Open Source - General

How Open APIs Can Change How Nonprofits Manage Data

Developed by: NTEN
Type of resource: PDF document
Target audience: General, Trainers
Cost: Free access

Nonprofits manage lots of data: research, files, data on constituents, donors, and clients, etc. Choosing software to manage this organizational data is difficult enough. Getting applications to talk to one another in ways that are efficient and in support of the organization’s mission is even harder. Application Programming Interfaces or APIs provide a way to simplify data management tasks. Software vendors and open source software projects are increasingly using APIs to help their customers/users increase the extensibility and integration possibilities of their software. This paper examines the problem that APIs try to solve, technologies behind APIs, vendor strategies, and examples of things you can do with APIs.

http://www.nten.org/sites/nten/files/NTEN_OpenAPI.
pdf


MMTK Open source software materials

Developed by: APC
Type of resource: PDF files and OpenOffice.org files
Target audience: General, Trainers
Cost: Free access

This workshop kit offers materials which trainers can use as the basis of face-to-face workshops. Two units are available: "Introduction to open source software" and "Choosing open source software".

http://www.itrainonline.org/itrainonline/mmtk/open
source.shtml


OpenOffice Training Materials

Developed by: ByteBot.net (Colin Charles)
Type of resource: Web site - OOo and PDF files
Target audience: General, Trainers
Cost: Free access

Ready-made OOo slide presentations (also available as PDF files) introducing all the tools in the OpenOffice.org suite. Useful for both trainers and end-users.

http://training.bytebot.net/


Open Source - Open source for development

Free knowledge for ICT literacy

Developed by: The Community Education Computer Society
Type of resource: Portal
Target audience: General, Trainers
Cost: Free access

This portal provides access to free learning resources for ICT literacy using free/libre and open source software to enable people to change the conditions of their lives for the better. The portal includes a wealth of information about FOSS, learning resocures and tools.

http://www.flosslit.org.za/


Open Source - Open source for education

Moodle

Developed by: Moodle project
Type of resource: Software
Target audience: General, Trainers
Cost: Free access

Moodle is an open source course management system designed to help educators create quality online courses, based on principles of social constructionist pedagogy.

http://moodle.org/


SchoolForge

Developed by: SchoolForge
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Schoolforge's mission is to unify independent organizations that advocate, use, and develop open resources for primary and secondary education. Schoolforge is intended to empower member organizations to make open educational resources more effective, efficient, and ubiquitous by enhancing communication, sharing resources, and increasing the transparency of development. Schoolforge members advocate the use of open source and free software, open texts and lessons, and open curricula for the advancement of education and the betterment of humankind. The SchoolForge web site

http://schoolforge.net/


SEUL/edu

Developed by: SEUL/edu
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

SEUL/edu is dedicated to furthering the use of Linux and other open resources in education. This covers all aspects of educational uses of Linux, by teachers, parents, and students.

http://www.seul.org/edu/


Open Source - Office productivity and project management

MMTK OpenOffice.org training materials

Developed by: APC
Type of resource: PDF files and OpenOffice.org files
Target audience: General, Trainers
Cost: Free access

This workshop kit offers materials which trainers can use as the basis of face-to-face workshops. Topics covered include OpenOffice.org Writer and OpenOffice.org Impress.

http://www.itrainonline.org/itrainonline/mmtk/open
source.shtml


Open Source - Open content

Editor\'s choice: \"Copyright, copyleft and everything in between\': A multimedia curriculum on copyright alternatives in South Africa

Developed by: The Learning Commons
Type of resource: website and downloadable executable file to save to CD
Target audience: General, Trainers
Cost: Free access

The Learning Commons technology collective offers this downloadable file on open content in South Africa. Written by Kerryn McKay and Heather Ford and animated by Phillipa Moore from Paraffin Interactive, these animated materials offer a fascinating glimpse into the history of copyright, the impact of copyright and technology on local culture and indigenous knowledge, and new alternatives to copyright that enable you to freely copy and redistribute royalty-free content on the internet. Available in multi-media CDRom with printed booklets for facilitators, the tool is geared toward Grade 9 students in South Africa. In \'Copyright and left\' learners engage in interactive games throughout the CDRom, and can take part in fun and challenging group work in order to apply the knowledge that they have learned. The final assignment will demonstrate the learners\' abilities to successfully combine the themes of the curriculum by developing a website for their peers on copyright and its alternatives.

http://www.learningcommons.co.za


Strategic Internet Use - The Internet for activism

Advocacy, Communication and Coalition-Building

Developed by: World Bank Institute's Community Empowerment and Social Inclusion (CESI)
Type of resource: MS Word file
Target audience: General, Trainers
Cost: Free access

A module on Communications, advocacy, and coalition building. It aims to provide learning opportunities to improve development effectiveness through building local organizational capacity.

http://www.worldbank.org/wbi/communityempowerment/
Modules/Advocacy_Module.doc


Strategic Internet Use - Knowledge management

Editor's choice: Knowledge Sharing Toolkit

Developed by: Bellanet, Mark Faul, Kemly Camacho
Type of resource: Word Document
Target audience: Trainers
Cost: Free access

This (draft) kit contains tools that are designed to make it easier to benefit from the collective experience, knowledge and expertise of your peers, co-workers and partners. The knowledge sharing techniques described in this toolkit are a selection of KS tools that are simple, quick, and proven to be effective methods for providing and promoting open, transparent discussion on topics, issues, activities and projects, and can be effectively used as training/facilitation techniques for workshops.

Download


Strategic Internet Use - Technology planning

Editor's choice: MMTK Using Older and Refurbished Computers Unit

Developed by: APC & Bridges.org
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

This workshop kit offers materials which trainers can use as the basis of face-to-face workshop. The handout will be of value to anyone wanting to learn about using older and refurbished computers.

http://www.itrainonline.org/itrainonline/mmtk/refu
rbished.shtml


Editor's choice: Strategic Tech Toolkit

Developed by: Summit Collaborative and Strategic Tech
Type of resource: Website and PDFs.
Target audience: General, Trainers
Cost: Free access

These materials, developed by Summit Collaborative and Strategic Tech trainers, provide simple resources and background material such as fact sheets, sample agendas, surveys, check lists and assessment tools for technology planning. The toolkit covers all facets of technology planning - from building a technology team, understanding staff attitudes towards technology, working with a board of directors, to actually developing and then implementing the plan. Session outlines spell out the steps in collaborative technology planning, and instruct how the different resources can be employed in the overall process.

http://www.summitcollaborative.com/cwpm.html


Using Technology to Increase your Organization's Capacity

Developed by: LINC Project
Type of resource: Web site
Target audience: Trainers
Cost: Free access

This is a workshop agenda and trainers' notes for a day-long workshop on "Using Technology to Increase your Organizations's Capacity" aimed at not-for-profits. The workshop is based on three key points: in order to use technology you must plan; you must have support for your technology; you need to assess resources available to you for your technology use.

http://www.lincproject.org/toolkit/training/nyf_wo
rkshop_.shtml


Telecentres - Education and training

Curriculum Evaluation for CTCs and Other Organizations

Developed by: TechSoup
Type of resource: Web article
Target audience: General, Trainers
Cost: Free access

Annotated list of sites where you can find inexpensive or free training materials and curricula, including self-paced learning and instructor-led classes.

http://techsoup.org/howto/articlepage.cfm?ArticleI
d=525


Themes and Issues in Telecentre Sustainability

Developed by: Raul Roman & Royal D. Colle
Type of resource: Web article
Target audience: General, Trainers
Cost: Free access

Abstract: The initiation, diffusion and adoption of the telecentre idea has been an enormously eclectic process, largely devoid of systematic research and planning. The approach has generally been one of pilot projects — trying out models to see what works to achieve a diversity of objectives. In some cases the approach has been simply entrepreneurial, with enterprising business people exploring new opportunities for profit-making.

A range of important issues is linked to the operation and success of telecentres. These include: sustainability, community relevance, government policy, information and communication technology (ICT), research, community partnerships and participation, telecentre objectives, and business planning. Often mentioned but largely undeveloped is the training associated with telecentre management, an issue that relates to all of the issues mentioned.

While each of the issues deserves systematic analysis, this chapter concentrates on sustainability and training. Based on data collected from Australia and South Africa to Hungary and Canada — and from various project documents — we describe some of the strategies being used to sustain telecentres. We put this discussion especially in the context of developing nations because of the intense interest in the early 21st century in incubating telecentres in places where individual connectivity to information access is most problematic.

http://idpm.man.ac.uk/publications/wp/di/di_wp10.s
html


Telecentres - General

Telecentre.org

Developed by: Telecentre.org
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Telecentre.org makes social investments and provides services that build the capacity of telecentre operators around the world. The telecentre.org site is the first site in what is hoped will grow into a global community of telecentre network sites.

http://www.telecentre.org


Web Design - HTML basics

Web Page Design and Authoring

Developed by: INASP
Type of resource: Word, Powerpoint and HTML formats
Target audience: General, Trainers
Cost: Free access

Materials to support a 5-10 day workshop on introductory HTML, Web site design, images for the Web, CSS and associated Web site development processes. The materials are aimed at librarians and other information professionals but can easily be adapted to meet other user's requirements.

The learning objectives of the workshop and materials are:

  • To train librarians and other information professionals in Web page authoring
  • To provide participants with a working knowledge of the technical skills required for Web page authoring; HTML and Cascading Stylesheets
  • To provide participants with the skills needed to prepare and use images in Web pages
  • To highlight the importance of designing and building scalable, accessible and usable Web sites

Registration required.

http://www.inasp.info/training/web-authoring/


Web Design - General

Building a Web Site Together: A Curriculum for a Team Web Site Building Workshop

Developed by: SA Women'sNet / SANGONeT / APC WNSP
Type of resource: Curriculum for facilitators
Target audience: Trainers, Women
Cost: Free access

"Building a Web Site Together - How the Women'sNet Site was Born" is a guide that presents how to develop a small site collectively, from start to finish. The workshop curriculum is organized into the following main sections: site planning, WWW (HTML) skills training and site structure concepts, building the site, site evaluation, and planning ongoing site development and maintenance.

http://www.womensnet.org.za/about/curric.htm


Helping Voluntary Groups Plan Websites

Developed by: ICTHUB KnowledgeBase
Type of resource: Web article
Target audience: General, Trainers
Cost: Free access

"You may be a circuit rider, ICT consultant or website designer, working within a voluntary organisation, a freelancer or volunteer. Whatever your role, here are some ways you could help a voluntary organisation to plan and develop their website."

http://www.icthubknowledgebase.org.uk/helpgroupspl
anwebsites


ITrain Web Site Construction

Developed by: Bellanet / SANGONeT
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

This training module was developed by SANGONeT and is a two-day module focused on the basics of developing a website.

http://www.bellanet.org/itrain/materials.cfm


Web Page Concept and Design - Getting a Web Site Up and Running

Developed by: Lourdes T. David
Type of resource: Website with downloadable resources
Target audience: General, Trainers
Cost: Free access

Intended for library and information personnel, this module covers the concepts and principles in web page creation and design and introduces the basic steps in setting up and maintaining a web site. By the end of the course students should be able to create a simple web site. The course also covers aspects of web site hosting, promotion and related legal issues.

http://www.unesco.org/webworld/publications/ictlip
6/index.htm


Web Site Usability and Accessibility - Accessibility

Planning web accessibility training

Developed by: W3C
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

This set of training resource pages outlines strategies and resources which can be useful in preparing training sessions on web accessibility.

http://www.w3.org/WAI/training/


Web Programming - General

Informit Reference Libary

Developed by: INFORM.IT
Type of resource: Web site - Reference manuals
Target audience: General, Trainers
Cost: Free access

A reference website offered in collaboration with Sams Publishing, the site offers free online versions of selected "Sams Teach Yourself" series, featuring "Teach Yourself" in 24 hours, 10 minutes, or 21 days tools in operating systems, programming, databases and productivity software. Tutorials cover Microsoft Office, Visual Basic, SQL, HTML, and JavaScript, among others.

http://www.informit.com/library/index.asp


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