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Training Materials: Resources for Trainers

Resources for Internet Trainers

Section editor
Saskia Harmsen, IICD
sharmsen@iicd.org

Introduction

Being an effective Internet and ICTs trainer requires more than just being familiar with the tools. Developing a good training programme takes careful planning and an understanding of the organization's and individual learner's needs and context. This section draws on the ItrainOnline partners' experience in training and materials development, and offers a collection of resources for trainers which focusses on Internet and ICTs training in NGOs and community organizations.

This section lists resources which may assist you to become a more effective trainer, or to develop a training strategy for your organization.

One ItrainOnline partner has developed extensive resources for trainers. Bellanet's ITrain series is a collection of Internet training materials for instructors and students. The materials offer an interactive approach, engaging students in the learning process and supporting instructors in the customization and planning of the courses.

Resources for Internet Trainers - Training in a development context

Editor's choice: The Barefoot Guide Guide to Working with Organisations and Social Change

Developed by: The Barefoot Collective, CDRA
Type of resource: Downloadable Guide and supporting website
Target audience: General, Trainers, Information intermediaries
Cost: Free access

A practical, do-it-yourself guide for leaders and facilitators wanting to help organisations to function and to develop in more healthy, human and effective ways as they strive to make their contributions to a more humane society. The guide, with its supporting website, includes tried and tested concepts, approaches, stories and activities. It's purpose is to help stimulate and enrich the practice of anyone supporting organisations and social movements in their challenges of working, learning, growing and changing to meet the needs of our complex world. It is aimed at leaders and facilitators of civil society organisations, but should also be useful to anyone interested in fostering healthy human organisation in any sphere of life.

http://www.barefootguide.org


ICT4D - Information and Communication Technologies for Development

Developed by: Barbara Fillip, Knowledge for Development LLC
Type of resource: website, online modular course
Target audience: Trainers
Cost: Free access

This is the self-paced version of the "ICTs for Development" course CD-ROM. It is meant as a self-contained set of training materials to allow people to learn at their own pace, without the need to submit assignments and without communications with a facilitator or instructor. The goal of the course is to familiarize participants with key concepts and issues related to the potential and real impacts of information and communication technologies on the social, economic and political development of the less developed countries of Asia, Africa and Latin America. Modules include: 1. What is ICT4D? 2. What is the Digital Divide? 3. Addressing the Digital Divide 4. ICTs and Learning 5. ICTs for Better Health 6. ICTs and Agriculture 7. eCommerce 8. eGovernance 9. Telecenters 10. Knowledge Networking

http://www.knowledgefordevelopment.com/ICT4D03SP/i
ndex.htm


Editor's choice: resources @ participation

Developed by: FAO Rural Institutions and Participation Service (SDAR)
Type of resource: Web site
Target audience: Trainers
Cost: Free access

The Participation website aims to provide an interactive learning forum to share and exchange resources, knowledge and information on participation in development. The resources sub-page includes a useful database on participatory approaches, methods and tools that can help trainers and facilitators design their participatory processes. The Resources also include examples of successful application as well as lessons learned when using participatory approaches Tip: Enter 'train' into the Field Tools database and see all the useful resources and tips that the site contains.

http://www.fao.org/Participation/resources.html


Change Management Toolbook

Developed by: Change Facilitation
Type of resource: website
Target audience: Trainers
Cost: Free access

The Change Management Toolbook is a collection of more than 60 tools, methods and strategies which you can apply during different stages of personal, team and organizational development, in training, facilitation and consulting. It is divided in three principle sections: Self, Team and Larger System.

http://www.change-management-toolbook.com


Connecting Communities Training Programme

Developed by: Learning and Teaching Scotland
Type of resource: PDF Files
Target audience: Trainers
Cost: Free access

Connecting Communities was a training initiative of Learning and Teaching Scotland designed to enhance the use of ICT for community development in Scotland. While the initiative ended in 2003, they have published online their full collection of training materials including classroom exercises, covering aspects of ICT in the community. Topics include “Benefits of ICT”, “Development Planning”, “ICT Tools” and “Partnerships”. The modules are free for educational use.

http://www.ltscotland.org.uk/connectingcommunities
/index.asp


How to make effective flash cards

Developed by: Achieve-IT!
Type of resource: Article
Target audience: Trainers
Cost: Free access

Flash cards are a low-tech learning aid that can be a great help to students who need to memorize a lot of facts. Each card has a question on the front and the answer on the reverse. Students can answer the questions on their own, or ask friends and family to quiz them until they have learned all the answers. In this article, "No-fail flashcard technique", trainer Brad Isaac lists his guidlines for making and using flash cards to get the topic you're learning down pat.

http://goalsuccess.typepad.com/goaltips/2006/07/th
e_nofail_flas.html


IctHub training knowledge base

Developed by: IctHub
Type of resource: Web page
Target audience: General, Trainers
Cost: Free access

Issues around ICT training for staff in your organisation – analysing training needs and selecting appropriate training

http://www.icthubknowledgebase.org.uk/training


Producing information materials through participatory writeshops

Developed by: Paul Mundy for IIRR
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Writeshops (intensive workshops to write information materials) are a useful way to document the knowledge of a group of experts. This technique is being used by ITO partners to design courses and develop materials for ICT training. The writeshop process described here was developed for the International Institute of Rural Reconstruction in the Philippines.

http://www.mamud.com/writeshop.htm


The Voice of the Learner

Developed by: Appreciative Inquiry Commons - Vega Associates
Type of resource: Trainer Toolkit (Word document)
Target audience: Trainers
Cost: Free access

Appreciative inquiry (AI) turns problem-solving on its head - it focuses on achievements rather than problems. The use of AI exercises as part of a training session opens up channels of communication, generally creates an open and relaxed atmosphere and engages the group. This toolkit provides help and resources for trainers to be able to run Appreciative Inquiry exercises as part of a training programme. These exercises will provide data and feedback that will contribute to the consultation process and allow the voice of the learner to be heard and taken into account.

http://connection.cwru.edu/ai/practice/toolsTraini
ngDetail.cfm?coid=2522


Using ICTs for Government Transparency

Developed by: Richard Heeks, IDPM, University of Manchester, UK
Type of resource: Web site
Target audience: Trainers
Cost: Free access

This site is aimed at a trainer who wishes to train a group of e-government practitioners from developing/transitional economies about e-transparency projects. The site would need to be modified somewhat for use in different situations; for example for use by an e-government practitioner as a self-study guide; or for use in training postgraduate students who lack public sector experience.

http://www.egov4dev.org/topic2train.htm


Resources for Internet Trainers - General

10 Steps for Planning a Successful Webinar

Developed by: TechSoup
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Tip sheet by TechSoup on how to organize and produce online seminars for non-profit organisations

http://www.techsoup.org/learningcenter/training/pa
ge11252.cfm


Editor's choice: IRC Facilitation Toolkit

Developed by: IRC International Water and Sanitation Centre
Type of resource: Website with downloadable documents
Target audience: Trainers
Cost: Free access

The Facilitator's Notes collection is a series of fact sheets and how to's around facilitation: concepts, tools, methods, skills, special assignments and exercises etc. It provides practical information on the most common methods, skills and tools for the facilitation of group interventions (meetings, workshops, trainings, seminar, etc.) in a learning-by-doing process. Originally developed with the water and sanitation sector in mind, the large majority of these files can be used in any other context.

http://www.irc.nl/page/30476


Editor's choice: Source Camps Replication Materials

Developed by: Tactical Tech Collective (TTC)
Type of resource: wiki
Target audience: Trainers
Cost: Free access

An online online resource wiki for anyone interested in the organisation of free/open source software training workshops aligned with the Source Camp methodology that was developed by Tactical Technology Collective. It is a website where you can find information, templates, tips and secrets about organising Source Events. In the spirit of Free and Open Source Software and the general philosophy of the Source Camps the materials show how they were organised and share Tactical Tech's experiences in such a way that anyone who would like to organise their own Source Camp or other event inspired by Source Camps could do so using a set of materials.

http://replication.tacticaltech.org


Analyse yourself as facilitator: disempower yourself

Developed by: IDS
Type of resource: website
Target audience: Trainers
Cost: Free access

A useful resource page in the FAO Particpation database intended to help trainers and facilitators reflect on how to 'facilitate others in the sense of handing over the stick, disempowering yourself as a facilitator, leading by withdrawing'.

http://www.fao.org/Participation/ft_more.jsp?ID=92
0


CamStudio

Developed by: CamStudio
Type of resource: Software
Target audience: General, Trainers
Cost: Free access

"CamStudio is able to record all screen and audio activity on your computer" - useful for creating software tutorials and for offline demonstrations of tools.

http://www.camstudio.org/


Competency checklists

Developed by: Link to Learn
Type of resource: PDF files
Target audience: General
Cost: Free access

These lists of goals and skills relating to areas such as web site creation, presentation design and MS PowerPoint are a useful resource for trainers who need to develop pre- or post-training assessment tools, as well as for overall curriculum development.

http://pd.l2l.org/lrn_competency.html


Gender and Training: Mainstreaming gender equality and the planning, realisation, and evaluation of training programmes

Developed by: Swiss Agency for Development and Cooperation
Type of resource: PDF file
Target audience: Trainers
Cost: Free access

Based on the concept of "didactics that promote gender equality", manual prepared by the Swiss Agency for Development and Cooperation for its staff and consultants, the manual defines key terms and practical tips for being gender aware in the workplace. It encourages trainers to examine content, work forms and methods, their own gender knowledge, language and communication.

http://www.siyanda.org/docs/sdc_toolkitenglish.pdf


Knowledge Sharing Toolkit

Developed by: Bellanet, Mark Faul, Kemly Camacho
Type of resource: Word Document
Target audience: Trainers
Cost: Free access

This (draft) kit contains tools that are designed to make it easier to benefit from the collective experience, knowledge and expertise of your peers, co-workers and partners. The knowledge sharing techniques described in this toolkit are a selection of KS tools that are simple, quick, and proven to be effective methods for providing and promoting open, transparent discussion on topics, issues, activities and projects, and can be effectively used as training/facilitation techniques for workshops.

Download


Low Power Computing (Slides)

Developed by: IT +46
Type of resource: Downloadable PDF
Target audience: Trainers
Cost: Free access

A set of slides that go with the report from IT +46 on Low-Power Computing in the Computer Basics section of itrainonline. The slides support the discussion on the requirements for the usage of a low power computers in rural environments.

http://www.it46.se/courses/ict4sd/2008/projects/IC
T4SD_dematte_palmisano_slides.pdf


PRO::ICT - Promoting ICT to female students

Developed by: Leonardo da Vinci Programme, EU
Type of resource: web based searchable database
Target audience: Trainers, Women
Cost: Free access

A European collection of gender-sensitive training material which includes approximately 50 descriptions of sensitivity material, workshop designs (including e-learning courses), information material about the ICT market and occupations, handbook and guidelines for organisational interventions and case studies of successful gender-sensitive training activities.

http://www.pro-ict.org/


Running Effective Online Trainings - tips for creating a successful training program

Developed by: NPower / TechSoup
Type of resource: article on a website
Target audience: Trainers
Cost: Free access

An article in TechSoup's Learning Centre on preparinga and conducting online trainings. Provides advice on chosing learning platforms, costs associated with several of them, and many tips on setting up and running the actual training. Article is written with doing technology training online in mind.

http://www.techsoup.org/learningcenter/training/pa
ge4893.cfm


Technology Tutorials

Developed by: Nortel Networks Kidz Online
Type of resource: web site
Target audience: General, Trainers
Cost: Free access

Twelve Units of technology tutorials from simple internet searching to 2D and 3D animation are offered in this complete teachers resource. Teachers can benefit from ready-made lessons plan which can be easily inserted in their own plans, and accompanied by multimedia resources.

http://www.nnkol.org


Time to Get Online

Developed by: Kabissa
Type of resource: website with downloadable PDF or ZIP (150 pages)
Target audience: General, Trainers
Cost: Free access

Kabissa's Time to Get Online learning materials are designed to be both a self-learning curriculum and to be distributed during hands-on internet training workshops with African Civil Society organisations. The 150-page curriculum is appropriate for both persons new to the Internet and Web experts. It includes snapshots of useful Web sites, lists of practical resources that can be found on the Web, tricks and tips on using the Internet, and case studies on how other organizations are using the Internet to further their mission. The materials cover: Connecting to the power of the internet; Accessing information and opportunities; Interacting with like-minded organisations; Establishing your web presence; Advocating for your community; Integrating the internet into your organisation;

http://www.kabissa.org/learning_materials.html


Wikibooks: Computer software bookshelf

Developed by: Wikibooks, the open-content textbooks collection
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Wikibooks have made available a number of free, open content textbooks and guides for teaching computer software subjects. Many of the books are still works-in-progress, but others are nearly complete. These are: Gmail, LaTeX, phpMyVisites, Learning the vi editor, Knoppix, Linux For Newbies, Basic Computing Using Windows, and Computers for Beginners. Because there are almost no copyright restrictions and each chapter can be downloaded separately, these materials are useful for trainers who intend to customise them for a specific group of students (for example by adding screen captures and exercises geared to the students' specific work setting).

http://en.wikibooks.org/wiki/Wikibooks:Computer_so
ftware_bookshelf


Wink

Developed by: DebugMode
Type of resource: Software
Target audience: General
Cost: Free access

Wink is a widely-used free screencasting tool which offers a variety of output formats, including Flash.

http://www.debugmode.com/wink/


Gender Training Wiki

Developed by: INSTRAW
Type of resource: wiki
Target audience: General, Trainers, Women
Cost: Free access

INSTRAW has launched a wiki for compiling events, institutions and materials regarding gender training. Available in Spanish and English, and increasingly, French, the wiki is full of links to handbooks, indicators, and tips on gender training with a wide range of content areas including poverty, leadership, environment, and violence against women. Of particular interest for ItrainOnline users are the handbooks regarding ICTs and gender and media, although
trainers will find the site very useful overall.

http://www.un-instraw.org/wiki/training/index.php/
Main_Page


Audio Online - Technical tips and tricks

Minidisc Guide Guidelines & Recommendations

Developed by: Transom.org
Type of resource: website
Target audience: General, Trainers
Cost: Free access

Guidelines and Recommendations on whether & how to use MiniDiscs for recording and interviewing

http://www.transom.org/tools/recording_interviewin
g/200306.minidisc.html


Digital archiving of audio content using WINISIS and Greenstone software: a manual for community radio managers

Developed by: UNESCO
Type of resource: Downloadable PDF
Target audience: General, Trainers, Information intermediaries
Cost: Free access

This self-instructional handbook is aimed at helping managers of community and FM radio stations, public service broadcasting agencies and any other organizations that deal with audio files create prototype archives of digital audio documents.

http://portal.unesco.org/ci/en/files/28434/1236789
3463digital_archiving_en.pdf/digital_archiving_en.
pdf


Audio Online - General

Message in-a-box: Audio

Developed by: Tactical Technology Collective (TTC)
Type of resource: web site
Target audience: General, Trainers
Cost: Free access

The audio section of Message in-a-box will help you create audio content that is powerful and relevant, and to distribute it to audiences using radio, CDs, public spaces and the internet. It also provides a number of case studies that show the many ways audio can be used in human rights advocacy work. This resource is available on CD for off line browsing.

http://www.messageinabox.tacticaltech.org/audiohom
e


Online Communities and Collaboration - Building online communities

10 online icebreakers

Developed by: Lasagna and chips - unexpected combinations for creativity and innovation
Type of resource: Blog post
Target audience: General, Trainers, Information intermediaries
Cost: Free access

A personal list of 10 most interesting online icebreakers for online teams or working groups, compiled by an expert in online collaboration and development.

http://joitskehulsebosch.blogspot.com/2009/03/10-o
nline-icebreakers.html


Building Electronic Communities and Networks

Developed by: IMARK
Type of resource: E-learning web site (CD version available)
Target audience: General, Trainers
Cost: Free access

The module covers the approaches, methods, and tools used to build electronic communities, and covers the various steps and procedures for developing and facilitating electronic communities. The total curriculum consists of 29 lessons, ranging from approximately 15 to 90 minutes duration, grouped into five units, for a total of about 16 to 22 hours of self-paced instruction.

http://www.imarkgroup.org/moduledescription_en.asp
?id=10


Facilitating a Community of Practice - Instructor Manual

Developed by: Bellanet
Type of resource: Downloadable manual
Target audience: General, Trainers, Information intermediaries
Cost: Free access

The Facilitating a Community of Practice - Instructor Manual is part of a series of ITrain materials. Although a little dated (2002), the Instructor Manual and accompanying Participant Manual provided a detailed guide through a workshop that aims to achieve the following objectives: a. Develop a shared understanding of Communities of Practice; b. Clarify the role of a facilitator of a CoP, including the differences between face-to-face facilitation and online facilitation; c. Begin to develop skills in facilitating online Communities of Practice; d. Learn how to set up an online Community using Yahoo!Groups; e. Develop an action plan for facilitating a Community of Practice.

Download


Online Community Manager: What Does It Take to be Successful?

Developed by: WebWorker Daily
Type of resource: Web article
Target audience: General, Trainers, Information intermediaries
Cost: Free access

This blog post describes what it takes to be successful as a community manager, and looks at skills to learn and work habits that are useful for community managers. A concise and useful overview with links to other relevant articles.

http://webworkerdaily.com/2009/02/02/online-commun
ity-manager-what-does-it-take-to-be-successful/


Online Interaction Training of Trainer content

Developed by: Project Harmony, Armenia School Connectivity Programme
Type of resource: Website with downloadable resources
Target audience: General, Trainers
Cost: Free access

Outline of a Training of Trainers curriculum with downloadable resources per chapter, including themes such as: Basics of Online Interaction, Pre & Post Evaluation, Online Interaction Project Management & Leadership, Communication & Facilitation Skills for Online Leaders and Facilitators, All Things Technical, Content and Subject Matter Experts, The Importance of Adult Learning for ToT.

http://ascp.projectharmony.am/docs/tot/tot_content
.html


Online Communities and Collaboration - Blogging

8 Steps For Building Community On Twitter: Tips For Membership Organizations

Developed by: TwiTip
Type of resource: Blog post
Target audience: General, Trainers, Information intermediaries
Cost: Free access

Twitter is a micro-blogging tool and can be a great space for building community around your membership-based organization, whether you work for a professional society, trade association or a cause-related nonprofit. This is a quick eight-step guide of how to set up a Twitter account for your “.org”. If you are starting from scratch, this is what TwiTip finds works the best.

http://www.twitip.com/8-steps-for-building-communi
ty-on-twitter-tips-for-membership-organizations/


Learning 2.0: 23 things

Developed by: Learning 2.0
Type of resource: Tutorial
Target audience: General, Trainers
Cost: Free access

A discovery learning program designed to explore new technologies. You will find 23 Things small exercises that you can do on the web to explore and expand your knowledge of the Internet and Web 2.0.

http://plcmcl2-things.blogspot.com


The DigiActive Guide to Twitter for Activism

Developed by: DigiActive
Type of resource: Downloadable PDF guide
Target audience: General, Trainers
Cost: Free access

This short guide (22 pages) provides an introduction to Twitter, offers some advice on best practices, and draws on five case studies to demonstrate possible uses of Twitter for political activists and other organisations.

http://www.digiactive.org/wp-content/uploads/digia
ctive_twitter_guide_v1-0.pdf


Computer Basics - General

Editor's choice: Video: Computer Hardware in Plain English

Developed by: Common Craft
Type of resource: online video
Target audience: General, Trainers
Cost: Free access

A short online video which explains of the basic parts of computers and what they do to make computers work. The video focuses on the Hard Drive, RAM and Processor. Very good video to show in Basic ICT training activities.

http://www.commoncraft.com/computer-hardware


Low-Power Computing

Developed by: IT +46
Type of resource: Downloadable PDF
Target audience: General, Trainers
Cost: Free access

A report/handout that discusses the requirements for the usage of a low power computers in rural environments, in hot and dusty locations, and powered to a solar backup system. The report lists some of the existing low power computing alternatives, and compares them with respect to different criteria, and draws conclusions about effective computing solutions for rural areas.

http://www.it46.se/courses/ict4sd/2008/projects/IC
T4SD_dematte_palmisano.pdf


MainTain IT Cookbook: Small and Rural Libraries

Developed by: The MaintainIT Project
Type of resource: Downloadable PDF
Target audience: General, Trainers, Information intermediaries
Cost: Free access

This Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about locking down public computers, use a handy maintenance checklist, and more! These topics are covered: technology Planning, Computer Maintenance, Volunteer Recruitment, Technology Training Tips, Library Technology in the Future

http://maintainitproject.org/cookbooks/small-and-r
ural-libraries


Computer Networking - General

Bandwidth optimisation training resources

Developed by: INASP
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Briefing packs, workshop materials and information resources on bandwidth optimisation.

http://www.inasp.info/training/bandwidth/briefing.
html


Finding Information on the Internet - Search engine basics

Editor's choice: University of California (Berkeley) Searching Resources

Developed by: University of California (Berkeley)
Type of resource: Web articles, presentations and handouts
Target audience: General, Trainers
Cost: Free access

The University of California at Berkeley offers an excellent online tutorial on "finding information on the Internet", covering basic through advanced search techniques. Included are an overview of the features of major search engines, detailed instructions for using seven of the most commonly used search engines, PowerPoint slides for presentation purposes, and search engine exercises. This is probably the most useful search engine training site, and includes information on browsers and "getting connected", and a glossary of Netscape and Internet jargon. 

http://www.lib.berkeley.edu/TeachingLib/Guides/Int
ernet/FindInfo.html


ICT for Library and Information Professionals: A Training Package for Developing Countries - Module 5

Developed by: Lourdes T. David
Type of resource: Website with downloadable resources
Target audience: General, Trainers
Cost: Free access

The package available on this website is intended to provide the knowledge and skills required to deal with the application of ICT to library and information services. It is meant for library and information personnel who may become trainers in the area.
By the end of Module 5, learners should Module 5 is designed to enable participants to acquire knowledge and skills that will help them train other information professionals to use the Internet.

By the end of the course, students should be able to:
1. Identify Internet tools and resources
2. Utilize Internet search tools and services
3. Evaluate Internet tools and resources
4. Cite properly the information found on the Internet
5. Address the trends and issues concerning the Internet
6. Use the Internet as an information resource

http://www.unesco.org/webworld/publications/ictlip
5/index.htm


ITrain Effective Internet Searching

Developed by: Bellanet
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

This training module is designed to teach advanced Internet searching skills to participants. The materials explain how search engines work, how to choose among search engines, advanced search engine techniques, and how to go beyond search engines in finding information on the Internet.

http://www.bellanet.org/itrain/materials.cfm


Finding Information on the Internet - General

100 Ways to search the Deep Web

Developed by: AGEG weitzenegger.de
Type of resource: website with links to search tools
Target audience: General, Trainers, Information intermediaries
Cost: Free access

This list offers 100 tips and tools to help you get the most out of your Internet searches, including Meta-Search Engines, Semantic Search Tools and Databases, General Search Engines and Databases, Academic Search Engines and Databases, Scientific Search Engines and Databases, Collaborative Information and Databases and more.

http://www.weitzenegger.de/en/deepweb.html


MainTain IT Cookbook: Small and Rural Libraries

Developed by: The MaintainIT Project
Type of resource: Downloadable PDF
Target audience: General, Trainers, Information intermediaries
Cost: Free access

This Cookbook from the MaintainIT project covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about locking down public computers, use a handy maintenance checklist, and more! These topics are covered: Technology Planning, Computer Maintenance, Volunteer Recruitment, Technology Training Tips, Library Technology in the Future

http://maintainitproject.org/cookbooks/small-and-r
ural-libraries


Internet and E-mail Basics - Introduction to the Internet

Editor's choice: RDN Virtual Training Suite

Developed by: University of Bristol ILRT
Type of resource: Online tutorials
Target audience: General, Trainers
Cost: Free access

Conceived and built by staff at the Institute for Learning and Research Technology at the University of Bristol and part of The Resource Discovery Network (RDN), Virtual Training Suite is an initiative designed to teach information skills to students, lecturers and researchers in higher and further education-and help them to become e-literate! Although primarily designed for higher education in the UK, it is also freely available for anyone else to use. It comprises a set of "teach yourself" tutorials delivered over the Web, each of which offers Internet skills training in a particular subject area grouped under six main headings: engineering and mathematics, health and life sciences, the physical sciences, reference, the humanities, and the social sciences, business and law. 39 subject areas are covered at this time, with each tutorial created by a subject specialist drawn from universities and professional organizations across the UK. The tutorials take around an hour to complete, and includes quizzes and interactive exercises to lighten the learning experience. Each tutorial is structured under four sections: (i) Tour key Internet sites, (ii) Discover tools and techniques to improve your Internet searching, (iii) Review the critical thinking required when using the Internet, (iv) and Reflect on how to use the Internet for studying, teaching or research. The Virtual Training Suite is also an excellent resource for librarians who need tools to support their user-education programmes.

Of particular interest will be "The Internet for Development" at http://www.vts.rdn.ac.uk/tutorial/development/ written by Tracy Zussman-Kay of ELDIS at the Institute of Development Studies at the University of Sussex.

http://www.vts.rdn.ac.uk/


ITrain Overview of the Internet

Developed by: Bellanet
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

The instructor and student manuals give a very general introduction to the Internet and its use. This course deals with Internet myths and realities; the physical Internet; Internet services; components of the Internet; and uses of the Internet. The introduction also includes demonstrations of the Web, email, and mailing lists. This course is developed for a half-day training but can easily be adapted to a one day course or be integrated with other course components.

http://www.bellanet.org/itrain/materials.cfm


Internet and E-mail Basics - E-mail

ITrain E-Mail Related Resources

Developed by: Bellanet
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

Modules on e-mail with Eudora 4.3, Eudora Light 3, Outlook Express 5, Pegasus Mail 2.5, Pegasus Mail 3.12

http://www.bellanet.org/itrain/materials.cfm


Internet and E-mail Basics - Mailing lists, newsgroups, and other discussion forums

ITrain List Facilitation Module

Developed by: Bellanet
Type of resource: Workshop module in PDF and zipped MS formats
Target audience: Trainers
Cost: Free access

This module is designed to help participants become better list facilitators. It does this through an exploration of the nature of face-to-face communication vs. online communication. It teaches practical facilitation skills and includes practical checklists for the list facilitator. It is a highly interactive course with a number of exercises and games designed to draw out facilitation experiences and skill in the participants.

http://www.bellanet.org/itrain/materials.cfm


Internet and E-mail Basics - Web browsers

ITrain Resources on Navigating the Web

Developed by: Bellanet
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

Modules on navigating the web with Internet Explorer 5 and Netscape Navigator 3 and 4.

http://www.bellanet.org/itrain/materials.cfm


Video Online - General

Message in-a-box: Video

Developed by: Tactical Technology Collective (TTC)
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

The video section of Message in-a-box will show you how to make videos, how to use them to support your work and how to distribute them, with examples, case studies and useful online resources. This section also tells you how to make a video in support of your activism while taking steps to ensure all participants are safe and secure, and avoiding unnecessary risks.

http://www.messageinabox.tacticaltech.org/videohom
e


Secure Computing and Online Communications - Privacy, anonymity, and encryption

Hushmail

Developed by: APC
Type of resource: Trainers' kit
Target audience: General, Trainers
Cost: Free access

MMTK introduction to the Hushmail secure web-based e-mail.

http://www.itrainonline.org/itrainonline/mmtk/secu
rity.shtml


Secure Computing and Online Communications - In the workplace

Information security planning

Developed by: APC
Type of resource: MS Word files
Target audience: General, Trainers
Cost: Free access

Developed by APC member Ungana-Afrika, this ItrainOnline MMTK unit aims to help NGOs plan for more secure use of information and communications technologies.

http://www.itrainonline.org/itrainonline/mmtk/secu
rity.shtml


Secure Computing and Online Communications - General

Access control

Developed by: APC
Type of resource: Trainers kit.
Target audience: General, Trainers
Cost: Free access

MMTK introduction to passwords and firewalls.

http://www.itrainonline.org/itrainonline/mmtk/secu
rity.shtml


Open Source - General

African FOSS Business Models Syllabus

Developed by: ICT@Innovation (FOSSFA & InWEnt)
Type of resource: Wiki website with downloadable content
Target audience: General, Trainers
Cost: Free access

The African FLOSS Business Models Syllabus consists of 6 modules, spread along three thematic parts that can either be downloaded or read online. The following 6 modules are included: Module 1: Introduction to Emerging FLOSS Business Models; Module 2: African Business Models: Case Studies; Module 3: Communicating FLOSS; Module 4: Introduction to General Business Skills; Module 5: FLOSS Specific Business Knowledge and Skills; Module 6: FLOSS Training

http://www.ict-innovation.fossfa.net/og/co-editors


How Open APIs Can Change How Nonprofits Manage Data

Developed by: NTEN
Type of resource: PDF document
Target audience: General, Trainers
Cost: Free access

Nonprofits manage lots of data: research, files, data on constituents, donors, and clients, etc. Choosing software to manage this organizational data is difficult enough. Getting applications to talk to one another in ways that are efficient and in support of the organization’s mission is even harder. Application Programming Interfaces or APIs provide a way to simplify data management tasks. Software vendors and open source software projects are increasingly using APIs to help their customers/users increase the extensibility and integration possibilities of their software. This paper examines the problem that APIs try to solve, technologies behind APIs, vendor strategies, and examples of things you can do with APIs.

http://www.nten.org/sites/nten/files/NTEN_OpenAPI.
pdf


Open Source - Tips for migrating

Tips for Switching to Open Office

Developed by: OpenOffice.org Training, Tips, and Ideas
Type of resource: Web site / Blog
Target audience: General, Trainers
Cost: Free access

This is a very big blog with lots of tips, tricks and ideas about using Open Office effectively. Pne ofthe categories deals specifically with tips and advice on transitioning to Open Office, with technical advice for users, strategic advice for IT managers, tips on how to motivate staff to use Open Office and more. Browse through the different blog entries and tags to find useful tips and tricks.

http://openoffice.blogs.com/openoffice/switching_t
o_openoffice/


Open Source - Open source for development

Free knowledge for ICT literacy

Developed by: The Community Education Computer Society
Type of resource: Portal
Target audience: General, Trainers
Cost: Free access

This portal provides access to free learning resources for ICT literacy using free/libre and open source software to enable people to change the conditions of their lives for the better. The portal includes a wealth of information about FOSS, learning resocures and tools.

http://www.flosslit.org.za/


Open Source - Open content

Editor\'s choice: \"Copyright, copyleft and everything in between\': A multimedia curriculum on copyright alternatives in South Africa

Developed by: The Learning Commons
Type of resource: website and downloadable executable file to save to CD
Target audience: General, Trainers
Cost: Free access

The Learning Commons technology collective offers this downloadable file on open content in South Africa. Written by Kerryn McKay and Heather Ford and animated by Phillipa Moore from Paraffin Interactive, these animated materials offer a fascinating glimpse into the history of copyright, the impact of copyright and technology on local culture and indigenous knowledge, and new alternatives to copyright that enable you to freely copy and redistribute royalty-free content on the internet. Available in multi-media CDRom with printed booklets for facilitators, the tool is geared toward Grade 9 students in South Africa. In \'Copyright and left\' learners engage in interactive games throughout the CDRom, and can take part in fun and challenging group work in order to apply the knowledge that they have learned. The final assignment will demonstrate the learners\' abilities to successfully combine the themes of the curriculum by developing a website for their peers on copyright and its alternatives.

http://www.learningcommons.co.za


Strategic Internet Use - The Internet for activism

Message-in-a-Box

Developed by: Tactical Technology Collective
Type of resource: Web site with How-To Guides, Case studies, tools, etc.
Target audience: General, Trainers
Cost: Free access

"Message in-a-box" is a set of strategic guides to using communications tools for social change, together with a suite of open source tools to get you making your own media. The toolkit is designed for small and medium-sized NGOs, advocates, and citizen journalists to help them create and distribute content for their advocacy efforts while exploring the constantly evolving world of campaigning and communications.

http://www.messageinabox.tacticaltech.org


Mobiles-in-a-Box

Developed by: Tactical Technology Collective
Type of resource: Web site with How-To Guides, Case studies, tools, etc.
Target audience: General, Trainers
Cost: Free access

Mobiles in-a-box is a collection of tools, tactics, how-to guides and case studies designed to help advocacy and activist organisations use mobile technology in their work. Mobiles in-a-box is designed to inspire, to present possibilities for the use of mobile telephony in your work and to introduce you to some tools which may help you. After reading the material in this toolkit you can expect to be able to design and implement a mobile advocacy strategy for your organisation.

http://www.mobiles.tacticaltech.org


Strategic Internet Use - Knowledge management

Editor's choice: Knowledge Sharing Toolkit

Developed by: Bellanet, Mark Faul, Kemly Camacho
Type of resource: Word Document
Target audience: Trainers
Cost: Free access

This (draft) kit contains tools that are designed to make it easier to benefit from the collective experience, knowledge and expertise of your peers, co-workers and partners. The knowledge sharing techniques described in this toolkit are a selection of KS tools that are simple, quick, and proven to be effective methods for providing and promoting open, transparent discussion on topics, issues, activities and projects, and can be effectively used as training/facilitation techniques for workshops.

Download


Strategic Internet Use - Technology planning

Editor's choice: Strategic Tech Toolkit

Developed by: Summit Collaborative and Strategic Tech
Type of resource: Website and PDFs.
Target audience: General, Trainers
Cost: Free access

These materials, developed by Summit Collaborative and Strategic Tech trainers, provide simple resources and background material such as fact sheets, sample agendas, surveys, check lists and assessment tools for technology planning. The toolkit covers all facets of technology planning - from building a technology team, understanding staff attitudes towards technology, working with a board of directors, to actually developing and then implementing the plan. Session outlines spell out the steps in collaborative technology planning, and instruct how the different resources can be employed in the overall process.

http://www.summitcollaborative.com/cwpm.html


Telecentres - General

Telecentre.org

Developed by: Telecentre.org
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Telecentre.org makes social investments and provides services that build the capacity of telecentre operators around the world. The telecentre.org site is the first site in what is hoped will grow into a global community of telecentre network sites.

http://www.telecentre.org


Web Design - Web site structure and navigation

Message in-a-box: Planning your website

Developed by: Tactical Technology Collective (TTC)
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

This online resource will take you through the stages involved in building a website, starting with analysing your audience and goals, then deciding how to structure your website, how to get it hosted and how to set up your own website address or domain. This resource is available on CD for off line browsing.

http://www.messageinabox.tacticaltech.org/planyour
website


Web Design - General

Building a Web Site Together: A Curriculum for a Team Web Site Building Workshop

Developed by: SA Women'sNet / SANGONeT / APC WNSP
Type of resource: Curriculum for facilitators
Target audience: Trainers, Women
Cost: Free access

"Building a Web Site Together - How the Women'sNet Site was Born" is a guide that presents how to develop a small site collectively, from start to finish. The workshop curriculum is organized into the following main sections: site planning, WWW (HTML) skills training and site structure concepts, building the site, site evaluation, and planning ongoing site development and maintenance.

http://www.womensnet.org.za/about/curric.htm


Helping Voluntary Groups Plan Websites

Developed by: ICTHUB KnowledgeBase
Type of resource: Web article
Target audience: General, Trainers
Cost: Free access

"You may be a circuit rider, ICT consultant or website designer, working within a voluntary organisation, a freelancer or volunteer. Whatever your role, here are some ways you could help a voluntary organisation to plan and develop their website."

http://www.icthubknowledgebase.org.uk/helpgroupspl
anwebsites


ITrain Web Site Construction

Developed by: Bellanet / SANGONeT
Type of resource: Students' and instructors' manual in PDF and zipped MS Word format
Target audience: Trainers
Cost: Free access

This training module was developed by SANGONeT and is a two-day module focused on the basics of developing a website.

http://www.bellanet.org/itrain/materials.cfm


Message in-a-box: Creating search friendly sites

Developed by: Tactical Technology Collective (TTC)
Type of resource: web site
Target audience: General, Trainers
Cost: Free access

This resource details the process of Search engine optimisation (SEO) to ensure that your webpages are accessible to search engines and are built in a way that improves their chances of being found. The guide includes a variety of resources to help build your understanding of search engine optimisation.

http://www.messageinabox.tacticaltech.org/searchfr
iendly


Web Programming - General

Informit Reference Libary

Developed by: INFORM.IT
Type of resource: Web site - Reference manuals
Target audience: General, Trainers
Cost: Free access

A reference website offered in collaboration with Sams Publishing, the site offers free online versions of selected "Sams Teach Yourself" series, featuring "Teach Yourself" in 24 hours, 10 minutes, or 21 days tools in operating systems, programming, databases and productivity software. Tutorials cover Microsoft Office, Visual Basic, SQL, HTML, and JavaScript, among others.

http://www.informit.com/library/index.asp


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