Section editor
Ann Tothill, APC
AATothill@apc.org

• Introduction
• Starting up and sustaining telecentres
• Using telecentres for education and training
• Assessment of telecentres
• General

Introduction

Centres which provide communities with access to Information and Communications Technologies (ICTs) go by a number of names - for example, Multipurpose Community Centres, Community Technology Centres, and Technology Access Community Centres.

This ItrainOnline section calls such centres "Telecentres," and points to resources on telecentres planning, evaluation and best practice.

A Guide to Community Multimedia Centres: How to get started and keep going

Developed by: UNESCO
Type of resource: PDF
Target audience: General
Cost: Free access

"There are growing numbers of grass-root communication and information service providers in the developing countries today. They are operating community radio stations, multipurpose telecentres, information centres, community learning centres and – in a few cases – community multimedia centres (CMCs) that already combine both radio and telecentre facilities. This book is intended to be of use to all those wanting to become involved or already involved in such initiatives – staff and managers, community groups, NGOs working for community empowerment, communication planners supporting development activities, trainers and project partners."

Dhttp://www.unesco.org/webworld/cmc/handbook/full_b
ook.pdf

Telecottage handbook: How to establish and run a successful telecentre

Developed by: UNDP
Type of resource: PDF
Target audience: General
Cost: Free access

A practical guide for community development practitioners on strategies for ICT-enabled community empowerment (based on the Hungarian telecottage movement experience).

Dhttp://europeandcis.undp.org/?menu=p_cms/show&cont
ent_id=1EAEB3D3-F203-1EE9-BD0C279330992AC8

Telecentres - Education and training

Managing a Technical Service Centre

Developed by: SchoolNet Africa & OSISA
Type of resource: Web site with e-course
Target audience: General
Cost: Free access

An online Professional Development Course for Managers of Technical Service Centres, which are involved with activities such as acquiring, refurbishing, distributing and maintaining complete PC laboratories (labs), as well as providing ICT training. The course is a part of a blended learning approach, where this online component aims to provide a conceptual platform for learners, comprising activities, support resources, links to other useful web resources, and the possibility of ongoing email engagement with online mentors and a community of their peers.

Dhttp://www.schoolnetafrica.net/fileadmin/1MillionP
CsTraining/About%20the%20Course/Welcome.htm

Telecentres - General

Telecentre.org

Developed by: Telecentre.org
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

Telecentre.org makes social investments and provides services that build the capacity of telecentre operators around the world. The telecentre.org site is the first site in what is hoped will grow into a global community of telecentre network sites.

Dhttp://www.telecentre.org