A Guide to Community Multimedia Centres: How to get started and keep going
Developed by: UNESCO
Type of resource: PDF
Target audience: General
Cost: Free access
"There are growing numbers of grass-root communication and information service providers in
the developing countries today. They are operating community radio stations, multipurpose
telecentres, information centres, community learning centres and – in a few cases –
community multimedia centres (CMCs) that already combine both radio and telecentre
facilities. This book is intended to be of use to all those wanting to become involved or already involved
in such initiatives – staff and managers, community groups, NGOs working for
community empowerment, communication planners supporting development
activities, trainers and project partners."
Dhttp://www.unesco.org/webworld/cmc/handbook/full_b
ook.pdf
Lessons from the Field: ICTs in Telecenters
Developed by: World Resources Institute
Type of resource: Web article
Target audience: General
Cost: Free access
This article outlines lessons learned distilled by the Digital Dividends project during its research on telecenters.
Dhttp://www.digitaldividend.org/pubs/pubs_02_tele.h
tm
Telecottage handbook: How to establish and run a successful telecentre
Developed by: UNDP
Type of resource: PDF
Target audience: General
Cost: Free access
A practical guide for community development practitioners on strategies for ICT-enabled community empowerment (based on the Hungarian telecottage movement experience).
Dhttp://europeandcis.undp.org/?menu=p_cms/show&cont
ent_id=1EAEB3D3-F203-1EE9-BD0C279330992AC8
Sustainable Telecentres: A Guide for Government Policy
Developed by: World Bank
Type of resource: PDF file
Target audience: General
Cost: Free access
This paper by Björn Wellenius argues that while widespread rollout of telecentres can only be achieved by mobilizing private sector investment, relying solely on the "profit motive" will not lead to the desired development outcomes.
Dhttp://rru.worldbank.org/viewpoint/HTMLNotes/251/2
51Welle-121302.pdf
Curriculum Evaluation for CTCs and Other Organizations
Developed by: TechSoup
Type of resource: Web article
Target audience: General, Trainers
Cost: Free access
Annotated list of sites where you can find inexpensive or free training materials and curricula, including self-paced learning and instructor-led classes.
Dhttp://techsoup.org/howto/articlepage.cfm?ArticleI
d=525
Managing a Technical Service Centre
Developed by: SchoolNet Africa & OSISA
Type of resource: Web site with e-course
Target audience: General
Cost: Free access
An online Professional Development Course for Managers of Technical Service Centres, which are involved with activities such as acquiring, refurbishing, distributing and maintaining complete PC laboratories (labs), as well as providing ICT training. The course is a part of a blended learning approach, where this online component aims to provide a conceptual platform for learners, comprising activities, support resources, links to other useful web resources, and the possibility of ongoing email engagement with online mentors and a community of their peers.
Dhttp://www.schoolnetafrica.net/fileadmin/1MillionP
CsTraining/About%20the%20Course/Welcome.htm
Themes and Issues in Telecentre Sustainability
Developed by: Raul Roman & Royal D. Colle
Type of resource: Web article
Target audience: General, Trainers
Cost: Free access
Abstract: The initiation, diffusion and adoption of the telecentre idea has been an enormously eclectic process, largely devoid of systematic research and planning. The approach has generally been one of pilot projects — trying out models to see what works to achieve a diversity of objectives. In some cases the approach has been simply entrepreneurial, with enterprising business people exploring new opportunities for profit-making.
A range of important issues is linked to the operation and success of telecentres. These include: sustainability, community relevance, government policy, information and communication technology (ICT), research, community partnerships and participation, telecentre objectives, and business planning. Often mentioned but largely undeveloped is the training associated with telecentre management, an issue that relates to all of the issues mentioned.
While each of the issues deserves systematic analysis, this chapter concentrates on sustainability and training. Based on data collected from Australia and South Africa to Hungary and Canada — and from various project documents — we describe some of the strategies being used to sustain telecentres. We put this discussion especially in the context of developing nations because of the intense interest in the early 21st century in incubating telecentres in places where individual connectivity to information access is most problematic.
Dhttp://idpm.man.ac.uk/publications/wp/di/di_wp10.s
html
10 Lessons for Telecentres Social Impact on Communities
Developed by: Yacine Khelladi
Type of resource: Web page
Target audience: General
Cost: Free access
Aimed at decision makers, these "lessons learned" are derived from the author's experience in ICTs projects in Latin America and the Caribbean.
Dhttp://yacine.net/pub/10Lessons.html
Telecentre.org
Developed by: Telecentre.org
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access
Telecentre.org makes social investments and provides services that build the capacity of telecentre operators around the world. The telecentre.org site is the first site in what is hoped will grow into a global community of telecentre network sites.
Dhttp://www.telecentre.org
Training Materials: Learn About Telecentres
